Just before the new year, the city of Wichita Falls received a new look for their website.
Public Information Officer Eric Crosslin said Friday that part of their contract with the city’s website design company CivicPlus includes an update and design review every few years.
The modern makeover was included in the original contract with CivicPlus and did not cost any extra money.
Since July, Crosslin said the city staff has been working with CivicPlus to look over hundreds of of the site’s pages and tabs.
Throughout the six-month process, staff would check in once or twice a week with the company to go over data and possible changes.
“The website was looking dated, so we asked them (CivicPlus) to run the numbers to see what people were looking for most often when coming to the city website,” Crosslin said.
The new site makes it easier for people to find the services people use most like making utility/water payments, finding the municipal court or the public bus schedule.
“With so much information on one site, we have made it easier to find the areas our citizens visit the most, utilizing analytics from the past decade,” he said.
All the information from the previous website is on the new website, just with a different look, slightly larger, cleaner-looking font and improved search capabilities.
Crosslin said there are a variety of ways to find what items on the website.
For instance, on the front page of the site is a large search bar where people can enter what they want to find and they will be directed to the correct portion of the site.
Another search option is through the “How do I?” button near the top of the page.
This is helpful for numerous tasks, like finding the Citizen Self-Help page, information about Downtown Development, or city employment.
An “I want to” button could be useful for site visitors wanting to figure out where to go for a city service, such as obtaining a birth or death certificate.
The modernized website will offer easy links to the city Facebook page, improved events calendar and even a “City Spotlight” showcasing different events or city services.
Another improvement, Crosslin said, is how the site appears when using a smart phone. The menus line up better and cascade more smoothly on these devices after this update.
Check out the new look of the city’s website at www.wichitafallstx.gov
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